Unified Communication OSS

Customer benefits

It realizes unified management of collaboration communication systems, able to achieve the permission, configuration, monitoring and reports maintenance of system hardware and software with one system, which greatly increases O&M efficiency and reduces management difficulty.

Advantages and features

Operation & management

Simple user interfaces to lower operator training requirements;
Templatablely configuring to speed up deployment;
Permissions control by roles, regions and departments;
Full life cycle device management;

Operation monitoring

Active event responding;
Service quality monitoring;
Clear and unified display interface to quickly understand the operation status of the system;
Utilization rate monitoring of relay lines to understand the resource allocation status;
Hardware device processing resources monitoring;

Value-added services

Improving IP phone service experience;
Increasing IP telephone systems to improve ROI;
Customizing special applications to match with business requirements;

Product features

Configuration management

Device information importing;
Creating IPT configuration application templates; Associating devices with the regions;
Information configuring with integrated systems.

Resources management

Division of number segmenting for each region; Numbers importing for each region;
DID number rule setting for each region;
DID Numbers importing of each region;
Full life cycle equipment management, including availability, in use, loss reporting, repairing and scrapping.

IPT configuration

Call Pickup Group、Hunt List.
Using IPT configuration application templates to configure IPT functions for users;
Modifying attributes of IPT numbers, including call permission, routing partition and call forwarding; Modifying attributes of IP phones, including BIB recording, device pools and language;
Configuring Call Pickup Group, Hunt List.

server monitoring

The status of server hardware resources monitoring;
Server I/O monitoring;
CUCM service monitoring;
The number of registered telephones monitoring;
License monitoring.

Billing

Customized charging rates;
Complete and detailed call record query;
Flexible billing report;
Multi-CUCM Cluster support.

Value-added applications

Caller's profile, photo image and other detailed information displaying; Organizational address book for telephone;
Text and picture information provisioning;
Background and ringtone customizing;
Mobile extension login control.

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